1. Introduction PBLNT Pty Ltd, trading as Spiess Food Solutions (“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect We may collect personal information including, but not limited to:
- Contact details (name, email address, phone number, and physical address).
- Business information (ABN, company name).
- Payment and transaction information.
- Technical data (IP address, browser type) via cookies when you visit our website.
3. How We Use Your Information We use your information to:
- Provide our food supply and distribution services.
- Process orders and manage accounts.
- Communicate regarding product recalls or safety alerts.
- Improve our website and customer service.
- Comply with legal and regulatory obligations.
4. Disclosure of Information We do not sell your personal information. We may share your information with:
- Third-party service providers (logistics, payment processors, IT support).
- Government bodies or regulatory authorities where required by law (e.g., Food Standards Australia).
5. Data Security We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission is 100% secure.
6. Your Rights You have the right to access the personal information we hold about you and request corrections. To do so, please contact us at the details below.
7. Contact Us For privacy-related inquiries:
- Email: accounts@spiessfoodsolutions.com
- Address: 9 Verrell Street, Wetherill Park NSW 2164